About Us
Roots
RTI Medical Systems started in 1983 from a simple but powerful idea — that healthcare facilities deserved better service and better equipment at a fair price. A group of experienced engineers who had spent years working at GE saw an opportunity to do things differently. They left the corporate world behind and built something of their own — a company where the customer came first, the equipment was top quality, and the work didn't stop until the job was done.
Over 40 years later that founding spirit still drives everything we do — from the equipment we sell to the service we provide long after installation.
Values
The customer is always right. We built this company around the people we serve. Whether you are buying equipment or calling for emergency service, your satisfaction is our highest priority.
Fast, exceptional service. We don't believe in putting customers on hold. When you call RTI, we respond — quickly and with the expertise to back it up.
Quick quotes and fast turnaround. We respect your time. Our team moves fast on equipment quotes, service estimates, and repairs so you can make decisions quickly and get back to caring for patients.
We don't stop until it's done. This isn't just a work ethic — it's who we are. Our engineers work non-stop until your equipment is back up and running. No shortcuts. No excuses.
Trusted manufacturer relationships. We work with a vast network of OEM and refurbishing manufacturers, giving us access to new and refurbished equipment, competitive pricing, and the parts needed to service virtually any imaging system.
Our Service Area
RTI Medical Systems proudly serves healthcare facilities across Alabama, Georgia, and Florida. With locations in Dothan, AL and Thomasville, GA we are strategically positioned to provide rapid on-site response across the region. Whether you need an equipment consultation, a turnkey installation, or emergency service support — we are close enough to be there when it counts, with remote support always available when you need it fast.
Why Choose RTI
- 40+ years of imaging expertise — We have been doing this since 1983 and we know these systems inside and out.
- Two regional locations — Dothan, AL and Thomasville, GA put us close to you.
- Full spectrum service — CT, MRI, X-ray, ultrasound, fluoroscopy, CR, DR, nuclear medicine and more.
- Customizable service contracts — Flexible coverage plans built around your facility and budget.
- 24/7 support — Because imaging emergencies don't keep business hours.
- Sales and installation — New, used, and refurbished equipment with expert turnkey installation included.
Take the Next Step
Ready to discuss your facility's sales or service needs?